Answers around the clock
Website visitors receive immediate answers, including outside normal business hours.
Business Digital Assistant
The BVP AI Assistant is more than a chatbot. It answers questions using your company knowledge, guides visitors through your offering, collects qualified enquiries and can include product or ERP data.
Assistant Workspace
Company knowledge
Website, documents, FAQs
Customer interaction
Advice, service, language
Lead handover
Contact, requirements, conversation
Website visitors receive immediate answers, including outside normal business hours.
Documents, website content, product information and defined rules form the knowledge base.
Enquiries, contact details and conversation context can be handed to your team in a structured form.
An AI assistant is especially useful for companies with complex products, recurring customer questions, multilingual audiences or visitors who need guidance before making an enquiry.
Depending on the package, the assistant can handle FAQs, use current file-based knowledge, research approved website content or work with product and ERP data through interfaces.