The intelligent AI Assistant
for your business
Transform customer interaction with the BVP AI Assistant - more than a chatbot: ERP integration, web research and intelligent product overviews.
ERP integration
Direct connection to Microtech ERP via GraphQL
Web research
Intelligent search across the web and your approved pages
Visual presentation
Visual product overviews and data presentation
Powerful Features
Discover the capabilities that turn the Business Vision AI Assistant into a practical customer-interaction platform.
More than a chatbot
The AI Assistant understands context, researches approved sources and creates precise answers tailored to each conversation.
Web and product-page research
The assistant can research approved websites and product pages to retrieve current, relevant information.
Multilingual communication
Communicate in up to six languages while maintaining documents and product information in one primary language.
Visual product overviews
Create structured product cards with images, prices, availability and direct links to verified product pages.
Curated company knowledge
Use documents, FAQs, manuals and product catalogues as an approved knowledge base for customer conversations.
Flexible plugin architecture
Connect current spreadsheets, external APIs or customer-specific data sources through configurable plugins.
Admin dashboard and analytics
Review conversations, usage statistics and AI-generated summaries in a central administration interface.
Microtech ERP integration
Connect Microtech ERP through GraphQL for controlled access to current products, orders, invoices and related business data.
Practical use cases
Discover how the Business Vision AI Assistant supports different industries and business scenarios.
E-Commerce & Online Shops
Automated product advice with live access to inventory and product data from your ERP.
Features
- Intelligent product recommendations
- Real-time inventory checks
- Automated order preparation
- Cross-selling and up-selling
Example scenario
Customer: "I need an LED flashlight with at least 1,000 lumens" → The AI Assistant searches product data, checks availability and creates visual product cards with the relevant details.
Customer Support & Service
24/7 support with access to order history, invoices and your approved knowledge base.
Features
- Automatic order-status checks
- Invoice information
- Complaint guidance
- FAQ answers
Example scenario
Customer: "Where is order #12345?" → The AI Assistant checks the ERP status and provides tracking information and an expected delivery date.
Technical Documentation
Intelligent search across technical manuals, data sheets and instructions.
Features
- Document search
- Context-based answers
- Multiple file formats
- Links to video tutorials
Example scenario
Customer: "How do I install product XY?" → The AI Assistant finds the relevant manual sections and presents clear step-by-step instructions.
Lead Generation & Sales
Qualify prospects and pass useful enquiries to your sales team.
Features
- Needs assessment
- Proposal preparation
- Contact capture
- CRM integration
Example scenario
Prospect: "I need a solution for 50 employees" → The AI Assistant asks focused questions, creates a requirements profile and forwards a qualified sales enquiry.
Internal Knowledge Base
Employee support using internal processes, policies and training resources.
Features
- HR policy guidance
- IT support enquiries
- Employee onboarding
- Process documentation
Example scenario
Employee: "How do I request annual leave?" → The AI Assistant explains the HR process, required forms and approval workflow.
Multichannel Integration
A consistent AI experience across websites, messaging channels and internal platforms.
Features
- Website widget
- WhatsApp Business integration
- Facebook Messenger
- Slack and Teams integration
Example scenario
A customer contacts you through WhatsApp → The same AI Assistant uses the connected ERP and knowledge base to answer consistently across channels.
Do you have a different use case in mind?
Let us discuss itSuccessful customer projects
Companies already use the Business Vision AI Assistant in productive customer journeys
Duracell Lights
E-commerce for high-quality flashlights and headlamps
Setolite
Professional mobile LED lighting solutions for demanding applications
Zweibrüder
Manufacturer of LED lights, flashlights and portable lighting systems
About-Work
HR consulting and recruiting with AI-supported service advice
Business Vision Dashboard
Professional dashboard for Microtech ERP
What our customers say
Experiences from companies already using the Business Vision AI Assistant
"Our professional LED lighting solutions require in-depth advice. The AI Assistant supports international customers in six languages while our source data remains in one language."
Marc Schultz
Managing Director
Setolite Lichttechnik GmbH
"I am particularly impressed by the visual product presentation and intelligent navigation to the correct product page. It creates a genuinely useful customer experience."
Tobias Schleder
Managing Director
Zweibrüder GmbH
"The AI Assistant combines product consultation with current information and gives our customers competent support across the entire range around the clock."
Jan Heinrichs
Sales Manager
Duracell Lights
"The AI Assistant supports our HR consulting around the clock, uses our knowledge base and helps qualify enquiries before they reach our team."
Olga Punko
Managing Director
About-Work
Transparent pricing
Choose the package that fits your requirements. All prices are net prices excluding VAT.
Starter
Perfect for small businesses
net plus VAT
- Core AI Assistant
- Good AI model
- Basic personalisation and fine-tuning
- 3 assistant languages
- Knowledge base with up to 5 documents
- Customer enquiries including chat history by email
- Admin dashboard with chat overview
- Email support
- Monthly updates
Professional
Ideal for growing businesses
net plus VAT
- Core AI Assistant
- Powerful AI model
- Advanced personalisation and fine-tuning
- 6 assistant languages
- Knowledge base with up to 10 documents
- Plugin system for current data such as Excel files
- Customer enquiries including chat history by email
- Admin dashboard with chat overview and statistics
- Email and phone support
- Monthly updates
Enterprise
For advanced requirements
net plus VAT
- Core AI Assistant
- Our most capable AI model
- Individual personalisation and fine-tuning
- 6 assistant languages
- Knowledge base with up to 20 documents
- Plugin system and dynamic website knowledge
- Product cards with website navigation
- Microtech ERP GraphQL integration
- Customer enquiries including chat history by email
- Admin dashboard with chat overview and statistics
- Monthly updates
- Email and phone support
Ready for the next step?
Contact us for an initial consultation and discover how the Business Vision AI Assistant can support your customer journey.
IT:Consult – Digital Business Solutions
We develop practical software solutions and integrate the Business Vision AI Assistant into your existing website, knowledge sources and business systems.